oscarMessenger

ACCESS

• From the appointment screen: click the “Msg” tab
• From the Main Demographic Record: click the “Send a Message” link
• From the Encounter screen: click the “Send Msg” link to send messages, and “All Messages to view messages linked to the patient

READING MESSAGES

• Click on the Subject title to display your message
• Note across the bottom of the screen the functions you can do with this message (Reply / Reply All / Forward / Delete)
• Note across the top that you can still navigate to the following within the message views (Compose Message / Back to Inbox / Exit OSCARmessenger)

REPLY, FORWARD OR DELETE A MESSAGE

Across the top of the message screen are the buttons to reply, forward or delete a message.

1. When either the ‘Reply’ or ‘Forward’ button is clicked, the full address book is available for use (the address book names can be edited by any staff who has administrative access to the program)
2. Click on the individuals you want to forward the message to
3. Enter your reply and the click ‘Send Message’ button
4. The next screen tells you that your message has been sent and give you the option to ‘Compose a Message, Back to Inbox or Exit oscarMessenger

SENDING A MESSAGE

1. Click ‘Compose Message’
2. Type in a subject heading & your message
3. If you want to send information about a patient, type their last name in the search field at the bottom of the screen and click ‘Search Demographic’. Click on patient’s number, then on ‘Attach Demographic’ to choose the information you wish to send with your message.
4. Select the people you want to send the message to and click ‘Send Message’

REFRESH INBOX

When you click this button, the program will retrieve any new messages from the server

SENT MESSAGE

Clicking this button with show a list of all the messages you have sent

You can use the ‘Forward’ button if you want to send the message out again to another person.

DELETED MESSAGES

Clicking this button will show you all the messages that you have deleted from your INBOX

You can restore them to the INBOX by clicking the ‘UNDELETE’ button at the bottom of the page

ATTACHMENTS

1. To read an attachment, open the message by clicking on the link in the ‘Subject’ column
2. Click on ‘View Attachments’
3. Click on ‘Expand All’ to view all the information or ‘Collapse All’ to minimize the information view
4. When you click ‘Expand All’ it will show patient demographic information that another health care professional has sent you

• NOTE: the attachments can only be added in the Encounter screen. The attachment function is only used to send patient demographic information in a secure format to another health care professional within the clinic or at another OSCAR site.

You can edit the OscarMsg groups and contacts from the Administration View.