Appointment Screen View

APPOINTMENT STATUS ICONS

To change the status of the appointment when the patient arrives, click on the symbol immediately to the left of the patient’s name in the appointment screen. Each click advances to the next appointment status.

Meaning of appointment status symbols

• appointment booked

• day sheet printed & chart pulled

• patient is here (appointment bar will turn green)
• patient is picked (appointment bar will turn pink)
• empty room (appointment bar will turn yellow)
• no-show appointment (appointment bar will turn grey)
• appointment has been cancelled
• patient has been billed (appointment bar will turn blue)

Other Symbols on Appointment Bar

• E click to access the patient encounter record (not available in receptionist view)
• B click to bill the encounter
  -B click to un-bill an appointment for correction. This icon only appears as a replacement for B after the patient has been billed.
• M click to view the patient’s master demographic record
• Rx click to view OscarRx, where you can fill out prescriptions for the patient (not available in receptionist view)

TEMPLATES

If your office has complex schedules for a number of doctors, you may want to use the Templates feature. With this the receptionist will be able to know at a glance at what times of the day the doctor is available, the duration of each appointment or designate a time slot kept open for same-day appointments. Each office can designate their own coding system, but the following is an example of some coding systems:

1 = 15 min. appointment | 2 = 30 min. appointment | H = hospital rounds | A = academic time

The template codes are displayed in a small box beside each time in the appointment screen. Templates are created in the Administrative View and will be discussed later in this manual.

Tip:
  - Click F11 to view the appointment screen from 8am to 5 pm.
  - F11 is a toggle switch that minimizes the task and menu bar at the 
  top & bottom, giving you more viewing area on the appointment screen.
  - Sometimes it takes a couple of tries to get it to work.
  - This will only hold for the current session on Internet Explorer.
  -When you log off and log in, you will have to press F11 again to
  have the larger viewing area.

"View All" Version of the Appointment Screen

Schedule View of the Appointment Screen

HELP
 To request help from the support team or make a
 suggestion, click on the HELP link in the upper right corner
 of the screen. Click on the ‘CONTACT SUPPORT’ link
 in the bottom white screen and fill out the e-mail with
 your name, e-mail, topic and your request. This e-mail will
 go to a central person on the team who will direct it to the
 appropriate technical staff.