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Disabling Providers' Login Access

This procedure describes how to disable a provider's access to the CAISI system.

1.  On the Administrative Page, in the Provider area, click Search/Edit/Delete Provider Records. The Search a Provider window opens:

 search_a_provider 

2.  Make sure that the Last Name radio button is checked at the top of the page and then, in the text box, type the provider’s last name and click the Search button. The Provider: the following records window opens:

provider_record_found 

 3. Note the provider’s ID number and then click the Back button to return to the Administrative Page:

 administrative_page 

4. In the Security area, click Search/Edit/Delete Security Records. The Search Security Records window opens.

5. In the text box, type the provider’s last name, and click the Search button. The Security window, showing the provider’s information, opens:

 Security_username_retrieved 

6. In the User Name column, click the provider’s name. The Update A Security Record screen opens:

 Security_update_user_info 

7.  Click the Delete Record button. Then, once the screen refreshes to indicate that the record has been successfully deleted, click the Back button to return to the Administrative Page. 

8. In the Security area, click Assign Role to Provider. The  Provider-Role List window opens:

 provider_role_list_screen 

9. Locate the employee whose login record you want to disable and, in the Action column, adjacent to the employee’s role, click the Delete button. 

 

 

 

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