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Step 2 - Add a New User Group

Only complete this step if you want the user to have a schedule on the appointment screen (ex. practicing doctors, residents, nurses, not receptionists). Otherwise, skip to Step 4.

Groups are used as a way to manage who you want to view on your appointment screen at one time and is a very useful tool in a large clinic. Even if you are a small office, you will need to have at least one default group where you put all providers in order to see them on the screen. If you have set up a new user and they don’t show on the appointment screen, the most common problem is that they haven’t been added to a group.

step2

  1. From the Admin Page, click on the ‘Add a Group No. Record’ link. NOTE: Write down the exact spelling of the group to which you want to add the new user. If you even capitalize a letter, it will create a new group.
  2. Type in the exact spelling of the group you want to add the new user to
  3. Put a checkmark in the box beside the name(s) that you want to add to the group
  4. Clicking on the ‘SAVE’ button will save your selection and bring you back to the ‘Admin’ page

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