Using Selfbook

Selfbook in Action!

Here is a demonstration of what selfbook can do

• The landing page can be customised with your own logo.
• The address is a link to your home page
• French translation of the interface is available, and it can be extended to whatever languages you want

• There is no password needed to use the selfbook service.
• Default settings will accept any Canadian HIN.  Alternately you can pick Ontario BC or Quebec specific patterns.
• If the number does not match the pattern a popup will ask for the user to re-enter
• Any letters are capitalized, and both leading and trailing spaces are trimmed so that an attempt to match a demographic can be made
  
• Note that selfbook validates the pattern, not if the number is current and valid for the person
  

• The questions can be tailored to direct different types of patients to different selections of providers and slots
• Most clinics will at least allow for appointments from regular patients.
  
• You can of course not allow walk-ins, but if you did you might present the following screen
  

• Lets try the default questions and ask for a walkin for a non registered patient

• Just one doc available for walkins  :-(
• So it goes directly to listing available appointments
• When the progress bar is done you get your options
• click the one that interests you
  

• The appointment type and HIN will be selected from your answers
• Enter your name phone and email and a reason for the visit
• popups will remind you of missing elements
  
• Now click the blue Book Appointment button (at the bottom, cropped out of the image)
  

• Your appointment is booked and you are advised to check your email
• links in the email are provided for you to link back to selfbook to confirm or cancel the appt in OSCAR
• the links have an encrypted string (you can mouse over them below to see) to connect back to selfbook
  
• Only these links work for only this appointment
  

John Smith, An online appointment has been made in your name and email address (jsmith@gmail.com) for an medical appointment from our website. Please click this link to validate your email to confirm your appointment. Appointment Date: Thursday, 2016-10-27, 01:00 PM with Dr Hutten-Czapski Peter To cancel your appointment, click this link. Demonstration OSCAR Clinic, 95 Meridian Haileybury ON P0J 1K0 705-672-1111

• in OSCAR the appointment is labelled as self-booked on the appointment screen

• The demographic is not matched to the database in this example (it would be in a real example)
  
• Reason transfers the selected visit type and provided reason
• The phone is in Notes as is the IP of the person who booked
• The HIN is not in the system so a note is appended to check it
• Resources has the email to which the confirmation was sent
• the creator of the appointment is shown as selfbook