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1.2.4 Waiting List

Describes Waiting List protocols.

WAITING LIST

Click on Report from the Appointment screen
Choose option 16 - Waiting List 

Waiting List
Click Create list at the top right of the screen (font is small)
Create a New Name by Entering a Title or Provider Name for the list in the blank and then Click create.
Choose to change the name of the list by Clicking Create List
Select a Waiting list Name to be changed – from the drop down menu
Typing in the New Name in the blank space – then click change name


Edit Demographic Detail
To add a existing patient to a waiting list you must edit their Master Demographic and choose the Waiting list drop down - select the list to which they should be added.  (When you create a new patient the waiting list option is available immediately.)
You can add notes about the patient in the waiting list note.
Enter the date of the request.

Reviewing the Waiting Lists

Click on Report from the appointment screen
Choose option 16 - Waiting List
Click on the down arrow to look at the specific list and then click Generate a report. 

In the illustrated example Blank Blank is a member of the Waiting List 1
Waiting List

Book Appointment from the Waiting List

After you have reviewed the list as above, click on the down arrow to choose the provider with whom you wish to book an appointment
Click Make appointment on the right hand side of the screen.
You will be brought into the flip view of that provider's scheduler.
(Squares that are 'greyed' out have already been booked – therefore not available)
Click on the date, time you wish to book and you will returned to the regular, “make appointment tab” Enter appointment notes as usual then click add appointment.  OSCAR will prompt you that you are now removing the patient from the Waiting list.

REMOVING a Patient from the Waiting List without booking an appointment.

Click Report – Choose #16 Waiting List
Select the Waiting live hat you wish to review from the drop down list and then click Generate Report
Move your cursor to select REMOVE beside the patient demographic whom you wish taken off the list.  Confirm OSCAR's prompt to Remove the selected name from the waiting List.

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